Privacy Policy

BuildChemical Infra LLP ("Company", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website buildchemicalinfra.com, in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company name when you submit a contact or quote form.
• Usage Data: Browser type, pages visited, time spent on pages, and referring URL via analytics tools (Google Analytics).
• Communication Data: Messages and inquiries you send us through our contact forms.
• Device Data: IP address, device type, and operating system for security and analytics purposes.

2. How We Use Your Information

• To respond to your inquiries and provide customer support
• To send you quotations, product information, and order updates
• To improve our website, products, and services
• To analyze website usage and traffic patterns
• To comply with legal obligations under Indian law
• To protect against fraud and ensure website security

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service Providers: Third-party vendors like email delivery services (Resend) and analytics providers (Google Analytics) who assist in our operations, subject to confidentiality agreements.
• Legal Authorities: When required by law, court order, or government authority under Indian law.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to users.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to analyse website traffic and personalise content. You can control cookie preferences through your browser settings. Disabling cookies may affect some features of the website. We use Google Analytics to understand user behaviour — you may opt out at tools.google.com/dlpage/gaoptout.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These include SSL encryption, secure server infrastructure, and access controls. However, no transmission over the internet is 100% secure and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary for the purposes set out in this policy, or as required by applicable Indian law. Contact form submissions are retained for up to 2 years. Quote requests are retained for 5 years for business records.

7. Your Rights

Under applicable Indian law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (where legally permissible)
• Withdraw consent for marketing communications at any time

To exercise these rights, contact us at info@buildchemicalinfra.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: